Consistent quality is the secret ingredient in Micromix’s formulations

Consistent quality is the secret ingredient in Micromix’s formulations

Micromix is proud to announce that they are now certified as ISO 9001:2008 compliant, the most widely used and internationally-recognised framework for good business management covering the key area of ‘Quality Management’.  This ISO 9001:2008 compliancy demonstrates that Micromix has policies, processes and procedures in place to better meet ‘Quality Management and Customer’ requirements.

In order to successfully gain ISO 9001:2008 Micromix undertook an extensive round of reviews and recommendations in order to improve the established procedures and quality manual.  The process involved establishing measurable objectives, incorporating corrective actions and preventative actions central to maintaining customer satisfaction. During the course of the certification all members of staff have received additional training, establishing communication as the linch pin to improvement.

The international nature of the standard is universally understood and valued by Micromix’s client base worldwide. Compliance with ISO 9001:2008 recognises that Micromix’s policies, practices and procedures ensure that all its formulations are of a consistent quality and delivered by a consistent service. With this certification, customers can be confident that Micromix is dedicated to maintaining the highest efficiency and responsiveness in achieving our ultimate goal – guaranteed customer satisfaction.